InTouch Health Ranked 2019 Best in KLAS for Virtual Care Platforms

For the second year in a row, the annual KLAS report ranked InTouch Health as the #1 virtual care platform based on customer feedback.

SANTA BARBARA, CA, January 31, 2019 – InTouch Health, the leading virtual care platform, has been awarded the 2019 Best in KLAS distinction for Virtual Care Platforms in the “2019 Best in KLAS: Software & Services” report. This latest designation comes in addition to InTouch Health’s recognition as the highest-rated vendor for overall performance in KLAS’ “Telehealth Virtual Care Platforms 2018” report and ranking as Category Leader for Virtual Care Platforms in the “2018 Best in KLAS: Software & Services” report.

KLAS researchers noted that while several vendors offer the ability to support multiple types of virtual visits, no single vendor currently offers an enterprise solution. In the race to deliver a true enterprise telehealth platform, InTouch Health continues to outperform competitors. Its success can be attributed to unrivaled proactive service and day-to-day support, along with the highest rated clinician and patient experience, as referenced in the KLAS Telehealth Virtual Care Platforms 2018 report.

“We are thrilled to be ranked as the best virtual care platform for the second year in a row and would like to thank our customers for again rating us so highly,” said Joseph M. DeVivo, InTouch Health CEO. “Our team works every day to give our customers a highly secure and reliable telehealth solution. This validation from both our customers and KLAS fuels our continued commitment to offer healthcare providers a premium solution grounded in excellence that enables them to extend their reach and deliver high-quality virtual care.”

The Best in KLAS designation is a recognition of outstanding efforts to help healthcare organizations in their quest to deliver quality patient care. InTouch Health bested competitors with a final score of 89.5 out of 100.

“Best in KLAS is about raising the bar for healthcare technology. Providers and payers are demanding better performance, usability, and interoperability. Ultimately, Best in KLAS is about giving providers and payers the tools they need to facilitate superior care and improved outcomes,” said KLAS President Adam Gale.

The InTouch Virtual Care Platform enables clinicians to deliver high-quality virtual care in high and low acuity settings across service lines, such as on-demand urgent care, behavioral health, cardiology, neurology (telestroke), infectious disease, endocrinology, wound care and many more.

InTouch Health showcased its latest virtual care software and solutions at the HIMSS19 Global Conference and Exhibition from February 11-15, 2019 in Orlando. They provided demos of the InTouch Operating System and use case solutions that span the entire continuum of care, from direct-to-consumer to employer clinic to neonatology and more.

About InTouch Health
InTouch Health, ranked 2019 Best in KLAS for Virtual Care Platforms, is a telehealth services company that offers health systems solutions to efficiently deliver virtual care for a broad array of use cases and healthcare environments. InTouch Health provides a reliable, dedicated cloud-based network and virtual care solutions designed to ensure connectivity for health systems, providers, and patients at all times.

Today, InTouch Health supports more than 2,500 hospitals and healthcare locations around the world – including many of the top 20 U.S. health systems – as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 2.2 million network sessions over the InTouch Telehealth Network. To learn more, please visit

SOURCE: InTouch Health