American Well Introduces New Cisco-Based 760 Cart For Acute Care

BOSTON – January 22, 2019 – American Well®, a leading U.S. telehealth platform, today announced the launch of a new product, the American Well 760 Cart, which allows acute care teams at health systems to bring remote specialists into the room. The new cart is designed for health systems running telehealth on American Well’s software or on an existing Cisco infrastructure.

“Today, we see healthcare organizations trying to extend the reach of providers to improve the access to and efficiency of care. This is where the American Well 760 Cart comes in,” said Roy Schoenberg, MD, MPH, CEO at American Well. “The cart can help hospitals immerse their providers in remote facilities extending their reach and enhancing care.”

The new American Well 760 Cart features include:
• Enhanced performance through the new Cisco Plus Codec;
• Easier controls with the Touch 10 panel;
• Higher performance camera with 20x zoom, increasing image clarity from f/1.5 lens to f/2.8 lens at maximum zoom.

The American Well 760 cart is an FDA registered Class I device designed to bring remote specialists into the room to support acute care teams on-site. The cart offers 24/7/365 device monitoring with automated alerts and remote device management. The pan-tilt-zoom camera allows for effortless, far-end camera control and works with a broad range of telehealth accessories and peripherals.

“Leveraging the latest video conferencing technology Cisco has to offer, the American Well 760 Cart represents our commitment to deliver best-in-class hardware and software solutions to support the full spectrum of care,” said Cory Costley, SVP of Devices at American Well. “We want to make sure our clients have the tools they need to execute on our joint vision of modern healthcare delivery.”

Typical use cases include:

Telestroke, where an emergency room doctor connects with a neurologist via the 760 telemedicine cart, and is able to see the patient, access images and patient records, and advise in the proper diagnosis and treatment;

ICU rounding allows nurses and doctors to use the 760 carts to initiate bedside consults with remote intensivists and specialists ;

Telepsychiatry, where patients can be immediately seen by a mental health professional via the 760 cart and can de-escalate mental health crises, clarify symptoms and provide treatment recommendations.

For more information on American Well’s telehealth product line, visit

About American Well
American Well is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. American Well believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, American Well powers telehealth solutions for over 130 health systems comprised of 2,000 hospitals and 55 health plan partners with over 7,000 employers, covering over 150 million lives. For more information, please visit

American Well, Amwell, Virtual First and The Exchange are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

SOURCE: American Well