InTouch Health to Build an Internet of Medical Things Network for Intuitive

The network will enable Intuitive to provide an integrated solution to securely access their surgical systems within medical institutions. 

SANTA BARBARA, CA, September 20, 2018 – InTouch Health, the leading enterprise virtual care platform, today announced they signed a multi-year licensing service agreement with Intuitive Surgical, the pioneer and a global technology leader in robotic-assisted, minimally invasive surgery.

Under the agreement, the two companies will collaborate to deepen Intuitive’s Internet of Medical Things (IoMT) network to connect into thousands of da Vinci surgical systems in medical institutions around the world on a single global network.

InTouch Health’s proprietary IoMT network will enable healthcare companies like Intuitive to connect directly to their surgical systems worldwide. This enables the exchange of real-time data for enhanced clinical insights, proactive service and maintenance monitoring, surgical collaboration between disparate locations, and the ability to extract data for data analytics and machine learning.

With over 100 issued patents and 15 years of extensive intellectual property in networking, InTouch Health built the only medical-quality telehealth network reliable enough for life-saving, high-acuity consultations. InTouch Health’s Network is both HITRUST certified and HIPAA compliant. Additionally, KLAS Research recently rated InTouch Health as the #1 virtual care platform.

The InTouch network is comprised of thousands of hospitals across hundreds of global healthcare systems, numerous data centers around the world, and is proactively monitored and serviced on a 24/7 basis. The InTouch Health Network provides redundancy, low latency, and the ability to reach thousands of highly secure global medical locations with one click.

“Hospital firewalls and security requirements are purpose-built to keep outsiders outside, which makes in-facility telehealth between two unaffiliated institutions with separate security protocols and VPNs a major challenge,” explained Joseph M. DeVivo, CEO of InTouch Health.

“Over the past 15 years, we solved this issue by creating the only telehealth network that reliably connects across secure provider networks. It’s because of our network that our customers experience a first-time connection success rate of over 95 percent,” he continued. “Today, healthcare companies, like Intuitive, which want to push and pull data to and from their devices are asking InTouch to help them build an equally secure, reliable, and scalable network for IoMT. As we look for new ways to maximize the impact technology has on healthcare and enable the increasing demand for data, I believe InTouch’s IoMT network will be as big of a market opportunity as our core telehealth business.”

“As a global leader in minimally invasive care, this agreement will expand Intuitive’s use of real-time data to support surgeons in the OR and help them achieve better patient outcomes,” said Brian Miller, Ph.D, Intuitive’s Senior VP of Systems and Vision.

“Virtualizing the healthcare system is at the core of what we do at InTouch Health every day, but it’s not just about the virtualization of care. We also work with organizations like Intuitive to safely and securely connect and exchange data to and from Intuitive’s devices located within medical institutions,” said Yulun Wang, Ph.D, chairman, founder, and Chief Innovation Officer at InTouch Health. “We’re honored that Intuitive selected us as their partner to develop their IoMT network, and I look forward to how our work together will expand both organizations’ care delivery capabilities by providing surgeons and their hospitals with key data and insights.”

About InTouch Health

InTouch Health, the 2018 Best in KLAS Category Leader for Virtual Care Platforms, is a telehealth services company that offers health systems a full range of solutions to efficiently deliver virtual care for any use case in any care environment. InTouch Health provides the most reliable, dedicated cloud-based network and virtual care solutions that ensure connectivity for health systems, providers, and patients at all times.

Today, InTouch Health supports more than 2,400 hospitals and healthcare locations around the world – including many of the top 20 health systems – as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 2 million network sessions over the InTouch Telehealth Network. To learn more, please visit

About Intuitive

Intuitive Surgical, headquartered in Sunnyvale, CA, is the pioneer and a global technology leader in robotic-assisted, minimally invasive surgery. Intuitive develops, manufactures and markets the da Vinci surgical system. The company strives to make surgery more effective, less invasive, and easier on surgeons, patients and their families.

SOURCE: InTouch Health